Welcome to TableTrove’s FAQ section, where we answer your most common questions about our premium tableware collections and services. We’ve designed this resource to provide clarity about our products, shipping, returns, and more—helping you create exceptional dining experiences with confidence.
About TableTrove
Who is TableTrove designed for?
TableTrove caters to discerning hosts and home entertainers who appreciate curated, high-quality tableware for both everyday use and special occasions. Our customers value:
- Thoughtfully designed dinnerware, drinkware, and serving pieces
- Premium materials and craftsmanship
- Collections that mix and match beautifully
- Global shipping with careful packaging
Products & Collections
What types of products does TableTrove offer?
Our carefully curated collections include:
- Complete dinnerware sets and individual pieces
- Specialty drinkware and bar accessories
- Artisanal serveware and cheese boards
- Quality flatware and knife sets
- Kitchen linens and tabletop organization
- Outdoor dining essentials
Are your products suitable for everyday use?
Absolutely! While many of our pieces are special enough for entertaining, we specifically select durable, high-quality materials that stand up to daily use. Our stoneware, porcelain, and tempered glass collections are designed to be both beautiful and practical for everyday dining.
Ordering & Payment
What payment methods do you accept?
We accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal for secure checkout. All transactions are encrypted for your protection.
Can I modify or cancel my order after placement?
We process orders quickly to ensure prompt delivery. If you need to modify or cancel your order, please contact us immediately at [email protected]. We’ll do our best to accommodate your request if your order hasn’t entered the shipping process.
Shipping & Delivery
Where does TableTrove ship?
We offer worldwide shipping from our Dallas headquarters, excluding some remote areas in Asia. During checkout, simply enter your address to confirm we can deliver to your location.
What are my shipping options?
We offer two convenient shipping methods:
- Standard Shipping ($12.95): Via DHL or FedEx, delivers in 10-15 business days after 1-2 day processing
- Free Shipping (orders $50+): Via EMS, delivers in 15-25 business days after processing
How can I track my order?
You’ll receive detailed tracking information via email as soon as your order leaves our facility. This will allow you to monitor your package’s journey to your doorstep.
Returns & Exchanges
What is your return policy?
We want you to be completely satisfied with your TableTrove purchase. If any item doesn’t meet your expectations, you may return it within 15 days of delivery for a refund or exchange. Items must be in original, unused condition with all packaging.
How do I initiate a return?
Please contact our Dallas-based customer care team at [email protected] within 15 days of delivery. Include your order number and details about the item you wish to return. We’ll provide return instructions and address any special circumstances.
Customer Service
How can I contact TableTrove?
Our customer care team is happy to assist you! You can reach us at:
- Email: [email protected]
- Mailing Address: 4665 University Street, Dallas, TX 97338, US
Didn’t find the answer you were looking for? Our customer care team is always ready to provide personalized assistance for your tableware needs. Contact us at [email protected]—we’re here to help you create beautiful dining experiences.